Cancellations and Refunds Policy

Cancellations and Refunds Policy

At TeenYaar, we prioritize your satisfaction. Please read our cancellation and refund policy carefully before making a purchase.

1. Order Cancellations

  • Before Shipping:
    You can cancel your order within 12 hours of placing it or before it has been shipped, whichever is earlier.
    To cancel, contact us immediately at helpyaaro@teenyaar.in with your Order ID.

  • After Shipping:
    Once your order has been shipped, it cannot be canceled. You may initiate a return after receiving the product.

2. Return & Exchange Eligibility

  • Items must be unused, unwashed, and in original condition with tags intact.

  • Returns must be requested within 7 days of delivery.

  • Products marked as “Final Sale” or “Non-Returnable” are not eligible for return or exchange.

  • For size or color issues, we offer exchanges subject to stock availability.

3. Refunds

  • Once we receive and inspect your returned product, we’ll notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 5–7 business days via the original method of payment.

  • In case of COD (Cash on Delivery) orders, you’ll be asked to provide bank details for NEFT transfer.

  • Shipping charges (if any) are non-refundable unless the item is damaged or defective.

4. Refunds for Canceled Orders

  • If your order is canceled before dispatch (or canceled by us due to any reason like unavailability), the full amount will be refunded within 5–7 working days.

5. Damaged or Incorrect Products

  • If you receive a damaged or incorrect product, please email us within 48 hours of delivery with clear photos.

  • We'll arrange a return pickup and offer either a full refund or replacement based on your preference.

6. How to Request a Return or Refund

To initiate a return or refund, please contact us at:

📧 helpyaaro@teenyaar.in
📞 9557564112

Include your:

  • Order ID

  • Reason for return/cancellation

  • Photo(s) if the item is defective or wrong

7. Important Notes

  • We reserve the right to refuse returns that do not meet our conditions.

  • For prepaid orders, partial refunds (if applicable) will be processed only for the returned items.